This Privacy Policy explains how Danchem ("we", "our", "us") collects, uses, and protects information provided through our website and enquiry forms.
1. Information We Collect
- Contact details you provide voluntarily — name, phone, email, site location, and project details.
- Technical data — IP address, browser type, pages viewed, and referring URLs collected via standard server logs and cookies.
2. How We Use Information
- To respond to your enquiries and provide site inspections and quotations.
- To manage active service engagements and provide after-sales support.
- To improve the website and understand how visitors use it.
- To comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share it with:
- Trusted service providers who help us operate the site or deliver our services.
- Authorities where required by law.
4. Data Retention
We retain enquiry information only as long as necessary to respond to you or fulfil a contract, and thereafter as required by applicable law.
5. Data Security
We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is fully secure.
6. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us at info@danchem.in.
7. Cookies
We use limited cookies for site functionality and analytics. See our Cookie Policy for details.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
9. Contact
For privacy-related questions, email info@danchem.in.